![]() ![]() Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you. The technicians seem to think I should just give up and use the LED screen on the printer.Īfter trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue. "as the status of the fax, and it never goes one further. Lengthy discussions with HP Technical Support have been of any help. Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. ![]() There is no problem with the incoming faxes. That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes. OfficeJet 5740: Cannot fax from the computer
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